A couple of weeks ago I got onto an elevator. There was a small boy, maybe 5 years old, who got on with his mom and a few other people. The buttons were all lit up, 3,7,8,12,15. The little kid looks at his mom and asked her:
"Which floor are we going to first?".
I think this is one of the best questions I have ever heard.
In makes no assumptions at all about how the elevator is going to function. We all assume that elevators go in order because we have that experience and knowledge. That is what they are supposed to do. The kid had neither of those pieces of background so he asked a reasonable question.
As we look at our future roadmap plans for our Ai technology we consider the addition of domain experience as a critical component of being able to enhance the conversational experience. In this respect we will be able to not just have a reasonable conversation based on linguistic rules but add a totally different dimension by really 'understanding' what the conversation is about as well.
In case you were wondering the mom did indeed explain the rules of elevator operation to the boy. He looked pretty disappointed.
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